Authenticx

Authenticx blends human and automated analysis of customer interaction data to bring conversational intelligence to organizations. Our platform analyzes existing customer conversations (like voice, chat, or emails) to bring immersive and intelligent insights at scale. Using existing data that’s likely being stored and ignored in your organization, Authenticx reveals hidden barriers, motivators, and transformational strategies so organizations can confidently make decisions. We are a data partner that understands customer conversations are different. Key product features at Authenticx include: Speech Analyticx™, Smart Sample™, Smart Predict™, and our Audio Montage with a voice obfuscation option.  To learn more, visit our website at Authenticx.com.